Cisco Black Belt Academy's Annual Refresh FY23 {May 2023}

October Refresh FY23

Cisco Black Belt Academy’s Annual Refresh is right here. It’s the time for a Refreshed studying Journey. The Black Belt Academy stands by its targets to offer Simplified, Digitized and Customized expertise for the learners and with this yr’s Annual Refresh we wish to profit from it. FY23 October Refresh won’t solely concentrate on refreshed content material but additionally improved consumer interface. The purpose shall be to carry up a Unified expertise for our customers.

By means of Q1 FY23 we shall be refreshing the coaching content material for round 150 Studying Maps, add new Trainings and new Roles.

Listed below are a number of new steps now we have taken to reinforce your expertise:

PARTNER LISTENING SURVEY

To grasp the Companion Insights properly we performed the Black Belt Companion Listening survey. First issues first, a Massive Because of all our Companions who took time to take part within the survey and offered their worthwhile suggestions. The goal of the survey was to prioritize that we perceive the companions expectations from the Black Belt Academy program. It’s going to assist in driving enhancements on general expertise together with content material high quality, help, certification course of, rewards, and the consumer interface.

Together with Black Belt Companion Listening Survey, for our evaluation now we have taken references from the worldwide Voice of Companions Survey and the Opinions and Scores offered by the Learners on the trainings they’ve undergone.

PARTNER NURTURING PROGRAM

One of many suggestions gadgets we obtained from the Companion listening Survey was the flexibility for us to tell the companion on the s tatus of their Black belt Journey. As part of Black Belt Engagement program, with the assistance of International Companion Advertising workforce, we kicked off companion reminders to finish levels 2 & 3 to be despatched to customers who’re in progress within the standing for greater than 60 days. It is a totally automated recurring course of arrange by the worldwide companion advertising workforce to assist simplify Black Belt companion engagement. We’re concentrating on 10% enhance in Stage 2/3 adoption Q/Q in FY 23 as an final result of this initiative.

UI/UXUPDATES

For enhancing the general consumer expertise, we’re focussing on growing enhanced SalesConnect UI and UX, together with an enhanced search performance and a remodelled Black Belt Companion Engagement Plan. To assist customers enhance on navigation and the general steering duringthe trainings we’re aiming to revise the Submission Pointers Template to make it well-structured and it shall incorporate all of the related hyperlinks related to the educational curriculum.

BLACK BELT CISCO.COM LANDING PAGE

We’ve additionally launched a Black Belt Cisco.com web page that’s accessible by everybody. This allows customers who would not have a log in with companion degree entry to get excessive degree data on Black Belt Academy. This web site additionally helps them in getting their ids created and entry up to date. Guess what!! Yow will discover this website on google as properly.

Our goal is to ensure we carry the perfect with this yr’s Annual Refresh for our learners. We hope we’d enhance the method and expertise for the learners with the upgrades and fixes. The Undertaking is underneath implementation section and the New Expertise will Go Reside on October 31st, 2022.

All of the official bulletins are being despatched out through social media, Companion Information Hub, Masters Group, PAM Group, so keep tuned for additional developments and insights and do comply with #CiscoBlackBelt #OctoberRefresh tags to maintain your self up to date. You possibly can take a look at our Black Belt Hub Web page as properly for vital data.